1. What are my payment options?
For samples, it is 100% in advance.
For mass production, it is 30% in advance and 70% balance.
Welcome West Union, TT. bank account and Paypal.
As long as there is stock available, we usually ships items within 3 work days for samples and within one to two weeks for formal order once receiving the confirmation of a new order. The order will be confirmed until the payment reaches bank account. If we are temporarily out of stock, we will do our best to inform you of the estimated lead time. OEM order lead time is around 25~35 work days. ODM order, we will provide a estimated schedule based on your demand.
We guanrantee 1-year warranty against manufacturing defects (material or workmanship).
Missing/lost or worn out parts are not covered under our warranty.
Standard warranty:
1 year hardware maintenance; ( possible +1month for consideration of shipping and sales duration)
Both parties will share half the freight: the buyer will take the freight of sending it back to chelong,while chelong will cover that of sending it back to the buyer. Or we can ship back the goods together with new order shipment.
Life is fine and enjoyable, yet we must learn to enjoy our fine life.
Establish a good brand image service, quality products and perfect after-sales service to win the biggest customer satisfaction" is our principle of service.
